The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Let me know if your order is late, I will send you a confirmation of sending charges and the confirmation of the deposit of a complaint against the carrier . If Poland Postoffice confirm your version and facts, with pleasure resend you money . Progressing time for Post office is 90 days. I will do this asap.
Each large order is valued individually and with a keen note. Select the model / models, specify the quantity and give us the address of any shipping - in return you will get a quick and comprehensive quote.
No problem with gift wrapping and also add a note from you. Please just add this information to your purchase in note.
Bags can be cleaned with window cleaner and paper towels. To avoid streaks, please wipe the bag dry. Clean the felt or leather components with a clean cloth, first check the invisible part for the product.
The best seller bags are always on stock in small quantity so we can send it quickly, If you need a bag for a specific date - ask before you buy!
Processing time of your order is specified for each product.
Sometimes it takes a few days because:
- we do not mass produce
- each bag is crafted by one person
- we pay a lot of attention to the quality
- we approach each bags in a unique way
- we want each product to be made perfectly